Support
We answer every message, usually within one business day.
Contact us
Email [email protected] for anything: bugs, account questions, data requests, wrong wine data, or ideas.
Common questions
- The scanner misread my label. Retake the photo straight-on in good light. If confidence is low the app says so instead of guessing; you can always search the catalog by name.
- A wine in the catalog is wrong. Send the wine name and what is off - we fix catalog data quickly.
- Premium or billing question. Purchases are handled by the App Store / Google Play. Email us with your store receipt and we will sort it out.
- Delete my data. Notes and cellar live on your device; deleting the app removes them. Analytics data is tied to a random ID - email us and we will delete what we hold.
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